Our Team

Iva Thelen

Iva Thelen, CSA™




With a passion for helping others navigate senior living, Iva began her eldercare career in 2015 when the care of her mother and brother became her responsibility. Iva loves seniors and believes they should have the opportunity to maintain their quality of life for as long as possible. After years of learning the ropes of the senior living industry and receiving her national certification to be a Certified Senior Advisor®, Iva started Ideal Senior Living Solutions, LLC to help other families challenged with navigating senior living.

Iva realized that families’ demographic, financial, and care needs could be better met if they understood all their senior living options in the areas they desire to live.  

Iva is a board member of the Senior Center Activities, Inc. and Classics for a Cause.

Iva is originally from the metro Atlanta, Georgia area and has lived in West Bend, Wisconsin since 2001. She enjoys life to the fullest with her husband, son, and pet cat, Smokey.

Shirley Hansen

Shirley Hansen

Senior Advisor



Shirley usually tells people, “Having been in education longer than I have done anything else means that I am pretty passionate about educating seniors and their families about Senior Living.”

She wants to make sure that whoever comes to her for guidance is equipped with the right tools to make the most well-informed decision possible. Shirley enjoys getting to know people and hearing their stories.  

Shirley and her husband live in Cedarburg and have seven adult children and nine grandchildren, so far, between them. She enjoys cooking for family and friends often, hosts a support group for the community out of their home in Cedarburg, loves to sing and play the piano and to speak Spanish! She often goes to the country of Belize to interpret for mobile medical teams and helps facilitate in multi-cultural situations.

Bob Thelen Photo

Bob Thelen

Finance Manager & Market Analyst